Terms & Conditions

These terms cover the chillmove mobile application, companion website, and related account and packing tools operated by GregDavisTech, LLC. By using these services, you agree to these terms. Please also read our Privacy Policy.

Use accurate account details and keep your sign-in credentials secure. Only use an account you are authorized to access. Contact us if you suspect unauthorized activity. If you are not legally able to enter into this agreement independently, your parent or legal guardian must agree on your behalf.

Apple, Google, and Facebook sign-in are provided through those services. Keep access to the provider you used to create your account. Some features require an internet connection, a supported device, and an active account.

chillmove helps you research movers, save companies, write reviews, and organize a move. We do not transport belongings, arrange transportation as a broker, provide insurance, or become a party to your contract with a mover. Check a company’s current licensing, insurance, availability, services, and written quote before making a booking.

Company listings, external ratings, and other third-party information can change or be incomplete. Inclusion in search results does not guarantee a company’s quality or suitability. A moving agreement, payment, damage claim, or service dispute with a mover must be addressed with that company.

The following purchases unlock features in the mobile app. Available products and localized prices are shown before you confirm payment. A purchase covers the features described for that product; it does not automatically include every other offering or future product.

Packing Pass unlocks room-by-room inventory, box and shipment-weight estimates, and inventory exports for six months. It is paid once and expires after six months. It does not renew automatically. Camera and voice capture are separate features and are not included in Packing Pass alone.

Complete Pass includes Packing Pass features plus adding belongings using photos and voice for six months. It is paid once and expires after six months, with no automatic renewal. Photo and voice access included in this pass is time-limited; buying Complete Pass does not grant the separate lifetime purchases below.

Show me lets you take or select photos and turn them into suggested belongings that you review and edit. Its one-time purchase has no recurring charge or scheduled six-month expiry. It unlocks photo capture, not Packing Pass or Tell me. Other paid tools retain their own access requirements.

Tell me lets you describe belongings by voice and review the suggested inventory items. Its one-time purchase has no recurring charge or scheduled six-month expiry. It unlocks voice capture, not Packing Pass or Show me. Other paid tools retain their own access requirements.

Lifetime access applies to the purchased feature for as long as we operate and support that feature. It is not a promise that the service will run indefinitely, or a purchase of unrelated future features. Your rights under applicable consumer law remain unaffected if a paid feature changes or is discontinued.

When a six-month pass expires, access granted solely by that pass ends. Continued access requires another available purchase. A separate lifetime Show me or Tell me purchase is not shortened by the expiry of a pass. Do not assume a second purchase will extend, credit, discount, or refund an existing purchase unless that treatment is explicitly offered before payment.

Apple or Google processes purchases made through its store. Review the store confirmation for the product, total price, currency, and any applicable taxes. Store availability may differ by device or region. The companion website does not itself sell these mobile purchases.

Sign in to the correct chillmove account before purchasing. Use Restore purchases in the app if an eligible purchase is missing, and use the store account that made the purchase. Restoration checks an existing purchase; it does not start a new six-month period. Cross-platform access depends on the purchase entitlement and supported account configuration. Contact us if access is missing before buying again.

For refunds or billing concerns, use the refund process of the store where you paid. You may also contact us for help identifying an access problem. Refund eligibility is governed by the applicable store rules and consumer law; these terms do not remove statutory refund rights. Refunded or revoked purchases may lose the access they provided.

Our six-month passes do not require cancellation to prevent renewal. Removing the app or deleting an account does not request a refund. Any future offer with different billing terms must disclose those terms before you purchase.

Only upload photos and recordings you are entitled to use. Avoid including other people’s private information without permission. Photo recognition and voice processing can miss items or produce incorrect descriptions, quantities, or categories. Review and correct suggestions before relying on or exporting them.

Box counts and shipment weights are planning estimates, not certified measurements, binding quotes, valuations, or insurance inventories. Verify important details yourself and with your mover. Keep copies of documents and inventories you need outside the app. Do not use capture tools while driving or carrying out a task that needs your full attention.

You retain ownership of the content you provide. You permit us to store and process that content to provide the features you use, and to display reviews you choose to publish. Private drafts and saved items are handled as described in our Privacy Policy.

Reviews must reflect your own experience. Do not submit fabricated ratings, impersonate someone, expose private information, or post unlawful, threatening, or harassing content. We may remove content that violates these terms. To report a rights violation, email us with the material’s location, the rights involved, and information that lets us follow up.

Use the app and website for their intended moving and planning purposes. Do not bypass purchase checks, access someone else’s information, disrupt systems, distribute malicious code, or collect data through unauthorized automated access. Legal permissions that cannot be restricted by contract remain available.

GregDavisTech, LLC and its licensors retain rights in the software, branding, artwork, and service content. Access to the service does not transfer ownership of those materials. Third-party names and marks belong to their owners.

We work to keep the service available, but outages, device incompatibilities, and third-party interruptions may occur. To the extent permitted by law, we do not provide additional warranties of uninterrupted service or error-free information. You remain responsible for checking planning outputs and choosing your mover.

Nothing here limits liability or remedies that applicable law does not allow us to limit, including mandatory consumer protections. These terms do not make a mover’s contractual obligations our obligations.

You can stop using the service and request account deletion. Save any information you need first. Account deletion may prevent access to account-linked features and does not itself reverse a store transaction.

We may restrict access to address misuse, fraud, security threats, or legal obligations. We may update features and these terms and will communicate material changes where appropriate. Changes do not remove rights attached to purchases under applicable law.

Contact GregDavisTech, LLC at support@gregdavistech.com about purchases, access, or these terms. Include enough detail to identify the issue, but do not send passwords or full payment-card details. We welcome the opportunity to resolve concerns; contacting us does not prevent you from exercising legal rights or seeking help from a store or consumer authority.

Questions? Contact support@gregdavistech.com.